FAQs

DOs & DON'Ts

our recommendations on how to maintain your Birdigo in order to prolong it's lifespan

DO

Wipe clean with a damp cloth when Birdigo gets dirty.
Use Birdigo only on flat surfaces. This is to prevent the unit from 'walking' when switched on.
Make sure that tall glasses and dinnerware are out of swinging arm's way. We advise that only plates and bowls be placed under the arm.

DON'T

Flip arm upwards in the opposite direction. Doing this will not ensure protection of your food.
Leave unit switched on for an extended periods of time. We recommend a maximum of 2h.
Use Birdigo other than for its intended use. Birdigo is a bird proofing product solely for tables. We do not recommend using it for tray return stations or bin areas.
Attempt to raise or lower the angle of the swinging arm. This will affect the effectiveness of deterring birds.

some of the most common questions that you may have

Got more questions? Send your enquiries to info@birdigo.co

What is your return policy?

Please note that we have a strictly no refund, no return and no exchange policy, except that we will provide a replacement of a faulty unit (or part thereof) purchased from us or our authorised vendors or distributors within three (3) month from the date of purchase. For more info head to our Store Policies.

Will Birdigo hurt if the moving

arm hits me?

Not at all! Provided it is in good working order and it is being used properly. Birdigo products are gentle and works as a physical deterrent targeting pest birds – they are harmless, just seriously annoying to birds. So rest assured.

What kind of birds do birdigoLITE deter against?

At the moment, birdigoLITE works effectively against birds below 200g, that's a small pigeon, mynahs or sparrows. If larger birds are the issue, purchase birdigoMAX instead! Soon to be released.

Which countries do you ship to?

Currently we offer free standard shipping to the following countries:

Singapore, Australia, France, Germany, Italy, New Zealand, Spain, UAE, UK & USA.

We currently do not ship to other areas. If your country is not listed above and you would still like to purchase from us, do drop us an email at info@birdigo.co.

COVID-19: Due to the reduced amount of international flights and manpower, delivery services have been delayed severely. expect up to an additional 3 weeks to a month for delivery times.

What kind batteries do Birdigo use?

Please use 2 x C-sized 1.5v batteries. We are not able to ensure the quality and longevity of Birdigo's motor if other batteries are used instead.

What are your payment methods

You can make payment in the following forms:

Visa
Mastercard
AMEX
Paypal

How do I clean and maintain Birdigo?

Birdigo is easy to clean. You can use a clean, damp cloth to wipe Birdigo down after each use. Do not put it under running water or apply soap to the device.

How long does the Birdigo’s motor last?

While we strive to use quality parts to ensure our products have a long life, nothing can last forever. Our testing has shown a life expectancy well in excess of 1000 hours. We haven’t killed a motor yet!

How many Birdigos do I need?

This would depend on the amount of food you need to protect. If it fits under the wing it will be fine (30cm radius from the stand). If it does not fit within this area, we recommend purchasing an additional unit to maximise protection.

How do I add/change batteries?

The batteries can be replaced by accessing the battery compartment underneath the base of Birdigo. Simply unscrew the battery cover and replace 2 C-sized batteries with the positive (+ve) side facing upwards.